.garden-site #main:has(.consult-page){overflow-x:clip}
.consult-page{max-width:1190px}.consult-page-heading{margin:24px 0 28px}.consult-page-heading h1{font-size:clamp(24px,3vw,34px);color:#526a42;margin:10px 0}.consult-page-heading p{color:#85916f}.consult-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:24px;align-items:start}.consult-chat{border:1px solid #dce3ca;border-radius:25px;background:#fffef7;overflow:hidden;min-width:0;box-shadow:0 6px 0 #e6ebd635}.consult-chat>header{padding:22px 26px;background:repeating-linear-gradient(90deg,#f3f5e5 0 20px,#f8f8ed 20px 40px);border-bottom:1px solid #e4e9d6}.consult-chat h2,.consult-wechat h2{margin:5px 0 10px;color:#526a42;font-size:22px}.consult-chat header p{margin:0;color:#7d8b6b;font-size:13px}.consult-history{display:block;margin:12px auto 0}.consult-history[hidden]{display:none}.consult-messages{height:390px;overflow-y:auto;padding:22px;overscroll-behavior:contain;scrollbar-width:thin}.consult-message{display:flex;flex-direction:column;align-items:flex-start;margin:0 0 20px;min-width:0}.consult-message.own{align-items:flex-end}.consult-message-meta{display:flex;flex-wrap:wrap;gap:10px;font-size:11px;color:#8a927e;margin-bottom:7px}.consult-message-meta b{font-weight:500;color:#667c4f}.consult-bubble{max-width:90%;padding:12px 16px;border-radius:5px 18px 18px;background:#f0f3e6;overflow-wrap:anywhere;font-size:14px;line-height:1.8;min-width:0}.consult-message.own .consult-bubble{background:#f9efd4;border-radius:18px 5px 18px 18px}.consult-bubble p{white-space:pre-wrap;margin:0}.consult-attachment{background:#fffef9;border:1px solid #e0dec6;padding:12px 14px;border-radius:12px;display:flex;flex-direction:column;gap:5px;margin:0 0 10px;line-height:1.5;overflow-wrap:anywhere}.consult-attachment:last-child{margin-bottom:0}.consult-attachment small{font-size:10px;color:#9a957c}.consult-attachment strong{color:#657d4d;font-size:15px}.consult-attachment span{font-size:12px;color:#8f805f}.coupon-attachment{border:1px dashed #c8bb82;background:#fffbed}.consult-empty{text-align:center;color:#8a9677;padding:60px 15px}.consult-empty>span{display:block;color:#d7b473;font-size:45px;margin-bottom:12px}.consult-empty b{display:block;font-size:17px}.consult-empty p{font-size:13px}.consult-sync{font-size:12px;color:#869270;min-height:18px;padding:0 24px;margin:8px 0}.consult-compose{padding:20px 24px;background:#fafbf2;border-top:1px dashed #dbe3c9}.consult-compose label{display:flex;flex-direction:column;gap:8px;font-size:13px;color:#63794e;margin:0 0 12px}.consult-compose textarea,.consult-compose select{width:100%;min-width:0;border:1px solid #d7e0c5;background:#fffefb;border-radius:12px;padding:12px;color:#46553e;font:inherit}.consult-compose textarea{resize:vertical;min-height:95px}.consult-compose-foot{display:flex;gap:12px;align-items:center;justify-content:space-between}.consult-compose-foot small{font-size:11px;color:#94a07e}.consult-compose-foot button{flex-shrink:0}.consult-to-send>small{display:block;margin:0 0 8px;font-size:11px;color:#9e956e}.consult-to-send:not(:empty){margin-bottom:16px}.consult-wechat{border-radius:25px;border:1px solid #dce3ca;padding:23px;background:#f7f8e9}.consult-wechat>p,.consult-wechat>small{font-size:12px;color:#899472;line-height:1.9}.consult-wechat-art{display:flex;align-items:center;gap:4px;margin-bottom:12px}.consult-wechat-art img{width:115px;height:140px;object-fit:contain}.consult-wechat-art span{color:#9c926d;font-size:13px}.consult-wechat .duty-contact-grid{grid-template-columns:1fr}.consult-wechat .contact-row{flex-wrap:wrap}.consult-wechat .contact-qr{max-width:100%;height:auto}.support-workbench{display:grid;grid-template-columns:310px minmax(0,1fr);gap:20px}.consult-thread-panel{padding:18px!important;align-self:start}.consult-thread-panel h2{font-size:17px}.consult-thread-panel h2 small{display:block;font-size:12px;font-weight:400;margin-top:8px;color:#a1895c}.consult-search{display:flex;gap:6px;margin:16px 0}.consult-search input{width:100%;min-width:0}.consult-thread{display:flex;flex-direction:column;align-items:flex-start;gap:8px;border:1px solid transparent;border-bottom-color:#e8eadd;background:transparent;border-radius:12px;padding:15px 12px;width:100%;text-align:left;cursor:pointer;color:#586f48}.consult-thread.active{background:#eff3e3;border-color:#d7e1be}.consult-thread strong{font-size:14px}.consult-thread span{font-size:12px;max-width:100%;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;color:#818d72}.consult-thread small{font-size:11px;font-weight:400;color:#9a9e8b}.support-conversation{min-width:0}.support-workbench .consult-messages{height:460px}.consult-thread-panel [data-support-threads]{max-height:660px;overflow:auto}
@media(max-width:850px){.consult-layout{grid-template-columns:minmax(0,1fr)}.consult-wechat{display:grid;grid-template-columns:1fr 1fr;gap:0 20px}.consult-wechat-art{grid-column:1}.consult-wechat [data-duty-contact-content]{grid-column:2;grid-row:1/5}.consult-wechat h2{grid-column:1}.support-workbench{grid-template-columns:240px minmax(0,1fr)}}
@media(max-width:600px){.consult-chat>header,.consult-compose{padding:18px}.consult-messages{padding:16px;height:340px}.consult-compose-foot{align-items:flex-start;flex-direction:column}.consult-compose-foot button{width:100%}.consult-wechat{display:block}.consult-wechat-art{float:right;margin:0}.consult-wechat-art img{width:90px;height:100px}.consult-wechat-art span{display:none}.consult-wechat [data-duty-contact-content]{clear:both}.consult-bubble{max-width:95%}.support-workbench{display:block}.consult-thread-panel{margin-bottom:20px}.consult-thread-panel [data-support-threads]{max-height:200px}.support-workbench .consult-messages{height:360px}}
.consult-ai-controls{margin-top:15px;padding:14px 16px;border:1px solid #cbdedb;border-radius:14px;background:#edf5f1}.consult-ai-controls[hidden]{display:none}.consult-ai-controls strong{font-size:14px;color:#426b64}.consult-ai-controls p{margin:7px 0 12px!important;line-height:1.8}.consult-ai-controls button{font-size:12px}.consult-ai-message .consult-bubble{background:#edf5f1;border:1px solid #d3e5df}.consult-ai-settings{margin-bottom:20px;padding:20px!important}.consult-ai-settings summary{font-size:16px;font-weight:600;color:#526a42;cursor:pointer}.consult-ai-settings p,.consult-ai-settings small{font-size:12px;line-height:1.8;color:#7d8b6b}.consult-ai-settings form{display:grid;gap:15px;margin-top:18px}.consult-ai-settings label{display:grid;gap:7px;font-size:13px;color:#63794e}.consult-ai-settings textarea{font:inherit;padding:12px;border:1px solid #d7e0c5;border-radius:10px;resize:vertical}.consult-ai-settings .consult-ai-toggle{display:flex;align-items:center;gap:8px}.consult-ai-toggle input{width:auto}.consult-ai-limits{display:grid;grid-template-columns:1fr 1fr;gap:16px}.consult-ai-settings [type=submit]{justify-self:start}@media(max-width:600px){.consult-ai-limits{grid-template-columns:1fr}.consult-ai-controls{padding:12px}}

.consult-ai-preferences{display:grid;gap:8px;margin:12px 0}.consult-ai-preferences label{display:flex;align-items:center;gap:8px;font-size:13px;color:#426b64}.consult-ai-preferences input{width:auto;flex:none;accent-color:#526a42}.consult-ai-preferences small{font-size:11px;line-height:1.7;color:#687e72}.consult-ai-actions{display:flex;flex-wrap:wrap;gap:10px}
.consult-ai-preferences select{font:inherit;color:#536c4c;background:#fffef9;border:1px solid #d5dfc9;border-radius:9px;padding:8px;max-width:100%}.reception-benefit-list{display:grid;gap:14px;margin-top:18px}.reception-benefit-card{border:1px solid #e0e5d5;border-radius:15px;background:#fffefa;padding:18px}.reception-benefit-card h3{margin:5px 0;color:#526a42;font-size:15px}.reception-benefit-card small{font-weight:400}.reception-benefit-card .dispatch-card-actions{padding-top:13px}.reception-benefits summary{display:list-item}.reception-policy-note{padding:12px 15px;border:1px solid #e0e6d5;border-radius:12px;background:#f6f8ef}

.consult-dispatch-request{display:flex!important;align-items:center;gap:8px;font-size:13px;color:#526a42}.consult-dispatch-request input{width:auto!important;flex:none}.consult-dispatch-note{color:#7d8b6b;font-size:11px;line-height:1.7}.support-dispatch-list{display:grid;gap:12px;margin-bottom:22px}.support-dispatch-card{border:1px solid #dce3ca;border-radius:15px;padding:16px;background:#fffef7}.support-dispatch-card h3{font-size:15px;margin:0 0 8px}.support-dispatch-card p{font-size:13px;white-space:pre-wrap;line-height:1.7}.support-dispatch-card small{display:block;color:#7d8b6b;margin:8px 0}.support-dispatch-card button{margin-right:8px;margin-top:5px}.dispatch-bindings{display:grid;grid-template-columns:1fr 1fr;gap:12px}@media(max-width:600px){.dispatch-bindings{grid-template-columns:1fr}}

.support-dispatch-panel{padding:0!important;margin-bottom:24px;overflow:hidden;font-family:"Microsoft YaHei","PingFang SC",sans-serif;color:#43543d;background:#fffefa;border:1px solid #e1e7d7;box-shadow:0 5px 20px #56663d05;border-radius:22px}.dispatch-panel-head{display:flex;align-items:center;gap:13px;padding:22px 26px;border-bottom:1px solid #edf0e5}.dispatch-brand-icon{display:grid;place-items:center;flex:none;width:46px;height:46px;border:1px solid #e8dec1;border-radius:15px;background:#faf2de;color:#a78345}.dispatch-brand-icon svg{width:29px;height:29px}.dispatch-eyebrow{display:block;margin-bottom:5px;color:#899375;font-size:11px;letter-spacing:1px}.dispatch-panel-head h2{display:flex;align-items:center;gap:10px;margin:0!important;font:600 19px/1.4 "Microsoft YaHei","PingFang SC",sans-serif;color:#4b6140;letter-spacing:.5px}.dispatch-count{display:grid;place-items:center;min-width:25px;height:23px;padding:0 6px;border-radius:8px;background:#ecf1e3;color:#637b4e;font-size:12px;font-weight:600;letter-spacing:0}.dispatch-flow-hint{margin-left:auto;font-size:11px;color:#929d83;white-space:nowrap}.support-dispatch-panel .support-dispatch-list{margin:0;padding:20px 26px;gap:14px}.dispatch-empty{display:flex;align-items:center;gap:18px;min-height:116px;padding:20px 24px;border:1px dashed #e1e5d6;border-radius:16px;background:linear-gradient(105deg,#f7f9f0,#fcfcf7)}.dispatch-empty-icon{display:grid;place-items:center;width:54px;height:54px;flex:none;border-radius:50%;background:#eef2e4;color:#94a37c}.dispatch-empty-icon svg{width:32px;height:32px}.dispatch-empty h3{margin:0 0 9px!important;color:#687c55;font-size:15px;font-weight:500}.dispatch-empty p{margin:0!important;font-size:12px;color:#98a18b;line-height:1.8}.dispatch-empty-tag{margin-left:auto;white-space:nowrap;padding:6px 11px;border-radius:20px;background:#fffefa;border:1px solid #e7eadf;color:#96a183;font-size:11px}.dispatch-panel-foot{display:flex;align-items:center;gap:8px;padding:0 27px 20px;font-size:11px;line-height:1.8;color:#a0a893}.dispatch-status-dot{width:5px;height:5px;background:#a4b58a;border-radius:50%;flex:none}.support-dispatch-panel .support-dispatch-card{padding:20px;border-radius:15px;background:#fffefb;border-color:#e3e8d8}.dispatch-card-head{display:flex;align-items:center;gap:14px;justify-content:space-between;margin-bottom:14px}.dispatch-ticket{font-size:10px;color:#a1a58f;letter-spacing:.5px}.support-dispatch-card .dispatch-card-head h3{margin:5px 0 0;font-size:16px;font-weight:600;color:#4e6342;overflow-wrap:anywhere}.dispatch-state{flex:none;border-radius:20px;padding:6px 11px;font-size:11px;background:#f7edd8;color:#a3874c}.dispatch-state-claimed{background:#edf1e5;color:#75845c}.dispatch-state-dispatched{background:#e9f2ee;color:#648a7b}.dispatch-state-accepted{background:#e4eee0;color:#5e7d4d}.support-dispatch-card .dispatch-service{margin:0 0 7px;color:#687d54;font-weight:500}.support-dispatch-card .dispatch-requirements{margin:0;color:#89917c;overflow-wrap:anywhere}.dispatch-card-meta{display:flex;flex-wrap:wrap;gap:7px 16px;margin-top:16px;color:#a1a88f;font-size:11px;line-height:1.8}.dispatch-card-meta time{margin-left:auto}.dispatch-card-actions{display:flex;align-items:center;flex-wrap:wrap;gap:9px;margin-top:15px;padding-top:15px;border-top:1px solid #eef0e6}.support-dispatch-card .dispatch-card-actions button{margin:0;font-size:12px}.dispatch-card-actions .text-button{margin-left:auto!important;color:#a3a896}.dispatch-card-actions button:focus-visible{outline:2px solid #92a378;outline-offset:3px}@media(max-width:600px){.dispatch-panel-head{padding:18px;gap:10px}.dispatch-flow-hint{display:none}.support-dispatch-panel .support-dispatch-list{padding:16px}.dispatch-empty{padding:20px 15px;gap:12px}.dispatch-empty-tag{display:none}.dispatch-empty-icon{width:44px;height:44px}.dispatch-empty h3{font-size:14px}.dispatch-empty p{font-size:11px}.dispatch-panel-foot{padding:0 18px 18px}.dispatch-card-meta time{margin-left:0}.support-dispatch-panel .support-dispatch-card{padding:16px}.dispatch-state{max-width:45%;white-space:normal;line-height:1.6}.dispatch-card-actions .text-button{margin-left:0!important}}

.consult-chat:not(.staff) .consult-ai-controls{padding:12px 14px;background:#f7f9ef;border-color:#e0e7d1}.consult-ai-status{display:flex;align-items:center;gap:8px}.consult-ai-status>span:last-child{margin-left:auto;font-size:11px;color:#93a080}.consult-ai-dot{width:7px;height:7px;border-radius:50%;background:#95aa73;box-shadow:0 0 0 4px #edf2e2}.consult-ai-controls p{font-size:12px!important;margin-bottom:0!important}.consult-service-link{color:#4a725f;text-decoration:underline;text-underline-offset:3px}.consult-service-link:hover{color:#31533f}.consult-compose textarea:focus{outline:2px solid #d0ddbb;outline-offset:2px}.consult-chat>header{background:#f7f8ef}